Shipping & Handling

At BARKAHOLICS®, we're committed to providing fast, reliable delivery worldwide. To help ensure uninterrupted service, we utilise multiple warehouse locations across the globe. This allows us to minimise delays and fulfil orders efficiently, regardless of demand or stock availability.

If an item is unavailable at our Australian warehouse, your order may be dispatched from one of our trusted international partnered warehouses to ensure the fastest possible delivery.

Shipping Information

Shipping times may vary depending on your selected shipping method and delivery destination. Orders may be shipped from either our Australian warehouse or one of our partnered international warehouses based on product availability and your checkout location.

Australian Warehouse

  • Australia: Free Standard Shipping with Tracking (approximately 3-10 business days)
  • New Zealand: Free Standard Shipping with Tracking (approximately 6-12 business days)
  • United States: Free Standard Shipping with Tracking (approximately 6-14 business days)

Partnered International Warehouses

  • Worldwide: Free Standard Shipping with Tracking (approximately 4-13 business days)

Please note that delivery timeframes are estimates only and may be affected by factors beyond our control, including carrier delays, customs processing, public holidays, and peak shipping periods.

Handling Times

Handling times vary depending on the product ordered. Our standard processing time is 2-4 business days.

In the event that an item is temporarily out of stock or on backorder, additional processing time may be required. If this occurs, we will work to dispatch your order as soon as stock becomes available.

Tracking Your Order

Once your order has been shipped, tracking details will be provided via email. Depending on the shipping origin, tracking information will be supplied by Australia Post or our partnered international logistics provider like 4PX or Team Global Express.

Please allow a few days after receiving your tracking number for tracking updates to appear within the carrier's system.

Delays & Exceptions

While we strive to deliver all orders within the estimated timeframes, occasional delays may occur due to circumstances such as:

  • Stock availability
  • Backordered items
  • Customs inspections or clearance delays
  • Carrier or logistics disruptions
  • Extreme weather events
  • Peak holiday periods

If your order experiences a delay, rest assured that it will be dispatched as soon as it becomes available, and tracking information will be updated accordingly.

Thank you for choosing BARKAHOLICS®. We appreciate your patience and trust, and we're committed to getting your order to you as quickly as possible.